Pioneer FM Facilities Management

Connecteam helped facility management company Pioneer FM to ‘take back control’ of everyday processes, drastically cut costs, and foster a sense of community among its employees–all with just one app.

Mary-Jane Pettit, CEO and founder of Pioneer FM, describes the company’s experience before using Connecteam as a ‘logistical nightmare’. They relied on different tools, such as paper timesheets, spreadsheets, email, and WhatsApp groups, which made it hard to pass on information, get everyone on the same page, and manage day-to-day activities efficiently.

Implementing Connecteam was easy and immediately beneficial. “We made the transition because we wanted one central place to operate from,” says Jason Behn, President of NAE. “I use Connecteam to communicate with management and get a pulse of all the aspects of the business with just a few clicks.” Connecteam significantly reduced the amount of time and resources needed for payroll by eliminating all the errors and issues they had with their previous system. Now, management can shift their time to address critical tasks, and the entire staff can focus on what they do best.

With Connecteam, Pioneer FM not only regained control of its operations but also saw immediate financial and operational benefits. For instance, payroll processing time shrank from 15 days to just 1-2 days, and the company saves approximately 32,000£ annually on timesheet-related salaries alone. The company now has ‘literally everything all in one place’.

An employer’s dream–it’s literally everything all in one place.

How Pioneer FM took their business forward with Connecteam

Create transparency & accountability:

• Confirm on-site employee attendance and share proof with clients
• Ensure visibility of staff locations during work hours
• Provide proof of completed jobs with before-and-after photos

Boost efficiency:

• Reduced payroll processing time from 15 to 1-2 days
• Saved 32,000 GBP annually in timesheet-related salaries

Enhance internal communication: 

• Communicated more securely and effectively than through WhatsApp
• Delivered clear messages to individuals, groups, or the entire organization
• Strengthened team unity, boosting retention rates