Login verification and text messages provider
Subprocessors
Connecteam's sub-processors are industry-leading companies. We work with sub-processors in order to provide our customers with an excellent product and great customer experience while keeping accounts' data safe and secure.
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SMS
Login verification, text and voice messages provider
Primary Location: United States
Data Transfer Mechanism: Standard Contractual Clauses
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SMS
Part of our cloud infrastructure. We also use Azure OpenAI and Azure Container Apps to support AI features.
Primary Location: Primary ā Netherlands, Backup ā Ireland, OpenAI ā Sweden Central
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Cloud Infrastructure, AI Features
Part of our cloud infrastructure. Servers are located in Germany
Primary Location: Germany
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Cloud Infrastructure
Part of our cloud infrastructure (via Firebase) and for generative AI services
Primary Location: United States
Data Transfer Mechanism: Standard Contractual Clauses
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Cloud Infrastructure, AI Features
We use Cloudflare for web application security and performance (CDN)
Primary Location: United States
Data Transfer Mechanism: Standard Contractual Clauses
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Network Services
We use Tango to provide gift cards
Primary Location: United States
Data Transfer Mechanism: Standard Contractual Clauses
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Gift Cards
We use OpenAI for our AI features (if you choose to use them)
Primary Location: United States
Data Transfer Mechanism: Standard Contractual Clauses
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AI Features
Log management to help maintain platform reliability, security, and troubleshooting
Primary Location: EU
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Log management
We use Anthropic for our AI Agent feature
Primary Location: United States
Data Transfer Mechanism: Standard Contractual Clauses
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AI Features
Subsidiaries and Support Services Providers
The following areĀ theĀ locations of the provision of the service by Mobilesson Ltd. (āConnecteamā), itsĀ subsidiaries and its third-party supportĀ service providers.
Third-party customer support service providers will only serve as a sub-processor in cases where access to customer data is requiredĀ for customersā requests for the provision of support and services.
| Connecteam Entities and Third-partyĀ Service Providers | Location | |
| Connecteam Entities | Connecteam Inc. | United States |
| Connecteam AUS Pty LtdĀ | Australia | |
| Support Service Providers | Alliance Technology Solutions Pte. Ltd. | Philippines |
| TELUS International Services Limited | Guatemala | |
| SDS (CYPRUS) Limited | Cyprus | |