How Magnet-Me Replaced Manual Rostering and Scattered Coordination with Connecteam
Magnet-Me is a Melbourne-based event photography business specializing in instant photo magnets for weddings, corporate events, graduations, and parties. The team includes photographers deployed across events, a remote graphic designer in the Philippines, and sales staff. Every booking is unique, every shift is location-based, and no two days look the same.
“It’s a game changer, definitely. It saves you a lot of time and makes things easier for you as well as for your staff.”
Key Results
- Rostering without the guesswork – Connecteam gives instant visibility into photographer availability and event assignments.
- Real-time field visibility – Location-verified check-ins mean no more calls from clients asking where the photographer is.
- Structured onboarding – New photographers complete video-based training before their first shift, arriving better prepared for hands-on training.
The Challenge: Coordinating a Distributed Team with No Fixed Hours
Every event at Magnet-Me requires a different photographer, a different location, and a different set of assets. Managing availability across a team of nine with no fixed office hours created real friction.
- Google Calendar was the primary rostering tool, but it could not show who was booked, who was available, or who had overlapping commitments across events.
- There was no reliable way to confirm that photographers had received event details, design files, or last-minute changes before leaving for a job.
- Onboarding was done entirely one-on-one, with the owner demonstrating every step in person, leaving no scalable process for new hires.
How Magnet-Me Uses Connecteam to Manage a Field Photography Team
Haim adopted Connecteam to bring rostering, communication, and training into a single place that every team member could access from their phone. The result is a team that operates with less friction and more accountability.
- Photographers update their availability periodically in the app, and Haim can see at a glance who is free and qualified for each event before making a booking.
- Each job includes all the event details, design files uploaded by the graphic designer in the Philippines, and a check-in form photographers complete on-site.
- A structured video course in Connecteam handles new hire onboarding, so the first one-on-one session focuses on knowledge checks, not basic explanations.
Results That Affect Magnet-Me’s Bottom Line
Rostering and Field Accountability That Works
- Haim can filter available photographers by event suitability and confirm bookings directly in the app, replacing the back-and-forth that Google Calendar required.
- Location-based check-ins show exactly when a photographer arrived on site. If someone has not checked in 15 to 20 minutes before an event starts, Haim gets an automatic notification.
- When clients call saying the photographer has not arrived, Haim can confirm presence without interrupting the team member mid-setup.
Training and Communication Without the Repetition
- New photographers complete a structured video course in Connecteam before their first shift, covering the full workflow.
- Updates and announcements reach the entire team in one place, with visibility into who has read each message.
- The owner spends less time on manual training and reactive communication, and more time on running the business.
Before vs. After Connecteam
| Aspect | Before Connecteam | After Connecteam |
|---|---|---|
| Rostering | Google Calendar. No visibility into bookings or overlaps | Digital rostering with availability filters and role matching |
| Field Check-Ins | No confirmation that photographers arrived on site | Location-verified check-ins with automatic alerts for no-shows |
| Asset Distribution | No centralised system for sharing design files before events | Graphic designer uploads files directly. Photographers download in the app |
| Communication | No single channel. Updates were inconsistent and hard to confirm | Announcements with read receipts across the full team |
| Onboarding | One-on-one demonstrations for every new hire | Video course in Connecteam completed before the first shift |
Why Connecteam Was the Right Move
Magnet-Me runs on real-time coordination. A photographer who misses a check-in, downloads the wrong design file, or misses a policy update creates a problem in front of a client. Connecteam gave Haim one place to manage availability, distribute event assets, confirm arrivals, and onboard new team members without repeating himself.